Although The Franklin cannot guarantee the security or safety of anyone, we strive to do everything we to provide you with the means to take responsibility for your own personal safety and security. We hope that by providing you with this information, we have given you valuable insight into making an informed decision in selecting your new home. If you have any further questions, or would like further information not discussed on this page, please do not hesitate to speak with the Community Manager.

Who provides security at the community?
The Franklin has a contract with an after hours courtesy service which covers the property from 5:30pm to 8:00am Monday through Friday, and from 5:00pm to 8:00am on Saturday and Sunday. The Courtesy Officers monitor surveillance cameras and patrol inside and outside the building. Local law enforcement agencies also patrol the property on a regular basis.

Do you keep a spare set of keys to my apartment?
Yes. Keys are coded and secured in a locking key cabinet and are only released to residents after obtaining appropriate identification. We require your written authorization to release a key to someone not on your lease agreement. We would then require this person to provide appropriate identification. Locks are changed after every move-out, and if you request at an additional charge.

How do you handle lockouts after hours?
You may contact the on-call phone for lockouts between the hours of 6:00pm and 8:00am. There will be an additional cost for the service.